1. Information We Collect

We collect essential personal information when you make a purchase or submit a contact enquiry, including:

• Full Name
• Email Address
• Phone / WhatsApp Number
• Shipping and Billing Address

2. How We Use Your Information

We use the collected information solely to provide our footwear retail services:

• To process and ship your orders.
• To send order updates and tracking numbers.
• To answer your support questions or enquiries.

3. Data Security & Storage

We implement appropriate physical, technical, and administrative security measures to protect your personal details from unauthorized access, alteration, disclosure, or destruction. We do not store financial payment information on our servers.

4. Sharing Information with Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share delivery details (Name, Address, Phone) with our verified courier carrier partners to fulfill your shipping delivery.

5. Contact Our Privacy Officer

If you have any questions or request deletion of your data from our database, please contact us:

Business: Step Ultra
Support Email: info@stepultra.com
Phone / WhatsApp: +91 7206310652
Corporate Office: PLOT NO. 304 PHASE - 4 SECTOR-57, KUNDLI INDL., Sonipat, Haryana